At New Taste For Technology (NTFT), customer satisfaction is our top priority. Whether you have purchased our digital communication services, VPN accounts, or online messaging platform, we stand behind our products with a 3-day money-back guarantee — no questions asked.
Please review our refund and return policy below:
Eligibility for Refunds
Refunds are available for all digital services purchased through our platform, including:
Communication accounts
VPN accounts
Online messaging platform
Refund requests must be submitted within 3 days from the date of purchase.
After this 3-day period, all sales are considered final and non-refundable.
How to Request a Refund
To request a refund, please contact our support team at [insert contact email or support details] with your order information and (optional) reason for requesting a refund.
Once approved, refunds will be processed to your original payment method within 5–10 business days.
Exceptions
Refunds will not be issued for accounts or services that have been used in violation of our Terms of Service, or those suspended due to misuse or fraudulent activity.
Any personalized or custom configurations may not be eligible for a refund once the service has been fully delivered or consumed.
Service Cancellation
You may cancel any of our services at any time.
However, cancellations made after the 3-day refund period will not be eligible for a refund.
Upon cancellation, access to the service will be terminated immediately.
Refund Processing
Refunds generally take 5–10 business days to appear in your account, depending on your payment provider.
Refunds will be issued in the same currency and using the same payment method as the original purchase.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website and will take effect immediately upon publication.
Questions?
If you have any questions or need further clarification, please contact our customer service team.